Hehe believes that betting and gaming are a form of entertainment — they should never be seen as a solution to financial problems or a primary source of income. We place the mental and financial well-being of every user in Bangladesh above any business goal on our platform. Responsible gaming isn't just a policy for us — it's an integral part of everything we do, every day.
Our platform is designed to help users easily monitor their own gaming habits and take action quickly when needed. hehe's support team is available around the clock to provide immediate assistance to any user who runs into difficulty. We regularly update our responsible gaming features and operate in line with international standards.
Our core belief is simple — every user should enjoy gaming, but never beyond their means. Responsible betting means knowing your financial limits, managing your time, and maintaining healthy relationships with family and friends. hehe is here for you not just for the fun, but for your overall well-being too.
When gaming shifts from entertainment to a problem, certain warning signs begin to emerge — and recognizing them early is crucial. If you or someone close to you is displaying the behaviors listed below, it's important to seek help right away. The first step to addressing the problem is being honest with yourself.
If any of the signs above feel familiar, take them seriously. Reach out to hehe's support team or use the self-control tools listed below. Acknowledging a problem is the first step toward solving it — and there's no shame in that.
Planning ahead is the most effective way to enjoy gaming responsibly. hehe recommends that every user set a clear budget before they start playing — an amount whose loss won't affect your essential needs. Only spend money from your entertainment budget on gaming; never use funds meant for food, housing, or education.
Set a maximum amount to spend each week and stick to it.
Decide how long you'll play each day. Set an alarm and stop when the time is up.
Review your gaming spending once a month and lower your limits if needed.
Alongside gaming, make time for other hobbies and family activities to keep a healthy balance.
Chasing losses — increasing your bets in an attempt to recover money you've lost — is one of the most harmful habits a player can develop. hehe strongly advises: if you've reached your set budget for a session, stop playing for the day. Remember, today's losses can't be recovered by playing tomorrow — knowing when to stop is the mark of a smart player.
Hehe provides several effective self-control features to help users stay in charge of their gaming experience. These tools are entirely optional and can be activated at any time from your account settings. We believe using them is not a sign of weakness — it's a mark of a mindful and responsible player.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set, and a 72-hour waiting period applies to any increases.
Temporarily suspend your account activity for a set period — 24 hours, 7 days, or 30 days. During this time, you can still log in, but placing bets or making deposits will not be possible.
If you're experiencing long-term issues, you can request an account closure for 6 months, 1 year, or permanently. Once in effect, this cannot be reversed before the set period ends.
Set a cap on how much you can wager within a given period. This is an effective way to protect yourself from sudden, significant losses.
A message will appear at set intervals reminding you how long you've been playing and how much you've spent.
Opt out of promotional emails and notifications whenever you like, to reduce temptation and keep the power of decision firmly in your own hands.
To learn more about these features, visit our FAQ Page or get in touch with our support team directly. hehe always wants you to play on your own terms — out of enjoyment, not pressure.
Hehe is strictly an adults-only platform, and we prohibit anyone under the age of 18 from registering or participating. Age verification is mandatory at the point of registration, and any account deemed suspicious is reviewed immediately. Protecting the children and young people in every Bangladeshi household is our moral responsibility.
A message to parents and guardians — use parental control software on your devices and keep your login credentials out of your children's reach. Have open conversations with your children about internet browsing, and make them aware of the risks of online gaming and betting. Creating a safe digital environment is one of your most important responsibilities as a parent.
If you suspect a minor is using your account or attempting to create their own, please notify our support team immediately. hehe will suspend the account in question until the investigation is complete. We make no compromises when it comes to child safety, and our policy on this matter is strictly enforced.
Gaming is just one of many activities in life — it should never become the center of it. hehe encourages you to maintain a healthy balance between gaming and the rest of your life: family, friends, work, education, and physical well-being. Regular exercise, adequate sleep, and social connection all support good mental health and reduce the risk of developing gaming-related problems.
If you feel that gaming is throwing your life out of balance, seeking professional help is the bravest step you can take. Mental health organizations and counselors in Bangladesh offer specialized support for gaming addiction. Speak with a trusted doctor or mental health professional — getting help at the right time can prevent long-term harm.
Hehe's responsibility goes beyond providing a great gaming experience. We want every one of our users to stay physically, mentally, and financially healthy. If you ever feel you need help, don't hesitate to reach out to our support team — we're here for you with compassion, not judgment.